If we've sent you something you didn't order, we want to get the correct item to you as fast as possible.
To get started:
- 1) Email us at support@honguan.com
with your order number - 2) Send us the pictures of the wrong product you received, include all labels that stick on the shipping box
- 3) Pick your preferred solution (refund or replacement)
- 4) We'll provide return instructions
Be sure to complete this process within 30 days of the delivery date.